Rival AI assistants Instinct and Meta’s Muse are adding a capability many users have been waiting for: the ability to make phone calls to complete everyday tasks.
According to TechCrunch, people can use these assistants for practical errands such as making restaurant reservations and canceling subscriptions. That moves AI agents beyond chat and into real-world coordination, where many services still require a phone conversation.
Why it matters
This is a useful step toward truly helpful personal AI. Instead of simply suggesting what a user should do, these agents can begin taking action directly, saving time and reducing the hassle of routine calls.
- Less time spent waiting on hold or navigating phone menus
- More accessible support for people who struggle with phone-based tasks
- A clearer path toward AI assistants that can complete end-to-end errands
While the technology will need careful safeguards around consent, identity, and accuracy, the positive potential is clear: AI agents are becoming more capable helpers for everyday life.