BusinessThursday, September 24, 2026· 2 min read

Meta’s Muse AI Gains Email, Computer Use, and Video Chat

Source: The Verge AI

TL;DR

Meta is expanding its Muse AI agent with new ways to communicate and get things done, including dedicated email addresses and upcoming video calls. The updates point toward more practical, multimodal AI assistants that can help users across everyday apps and workflows.

Key Takeaways

  • 1Muse AI agents will receive their own email addresses for handling tasks and user communication.
  • 2Meta’s Muse Mac app is gaining the ability to use a computer, making the agent more action-oriented.
  • 3Video calls will give users a more natural way to interact with Muse beyond text chat.
  • 4The rapid rollout shows Meta continuing to invest in AI agents that can assist across daily digital tasks.

Meta is moving quickly to make its Muse AI agent more useful, flexible, and accessible. New updates will let Muse communicate through its own email address, interact through video calls, and gain more capability inside the recently launched Mac app.

A more capable everyday assistant

One of the biggest upgrades is email support: Muse agents will get dedicated email addresses they can use to help accomplish tasks. Users will also be able to contact their Muse agent through those addresses, creating another familiar channel for AI-powered assistance.

Meta is also adding the ability for the Muse Mac app to use your computer, which could make the agent more practical for real workflows. Instead of only answering questions in a chat window, Muse is moving closer to being able to help users take action across their devices.

AI interaction becomes more natural

Video chat support is another promising step. By giving people the option to talk with Muse face-to-face, Meta is making AI agents feel more conversational and approachable, especially for users who prefer speaking over typing.

  • Why it matters: AI agents are evolving from chatbots into tools that can communicate, coordinate, and assist across multiple channels.
  • Positive impact: More natural interfaces like email and video could help more people benefit from AI in their daily work and personal tasks.

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