Synthesia is expanding its AI training platform with AI Roleplay Sessions, a new tool that lets employees practice workplace conversations with interactive AI avatars.
The feature moves Synthesia beyond pre-recorded training videos and into live coaching, where workers can rehearse scenarios such as difficult conversations, sales interactions, management feedback, or customer support exchanges.
Scalable coaching for modern teams
AI Roleplay Sessions provides feedback, scoring, and analytics, giving companies a clearer way to understand whether training is working. For employees, it creates a low-pressure space to build confidence before applying communication skills in real situations.
- Interactive practice: Employees engage directly with AI avatars.
- Measurable results: Companies receive scoring and analytics.
- Broader access: Coaching can be delivered consistently across large teams.
This is a promising step for AI-powered workplace learning, turning training from passive content consumption into active, personalized practice.